Accessibility Statement

Version 2, in use since Tuesday, October 27, 2026.

This statement makes no claim that the site conforms to a standard. It says what we aim for, what has been tested, and how to report a problem. We bring "What we have tested" up to date with each release.

Our aim

We want everyone to be able to use this site, including people who use a keyboard only, a screen reader, large text, or reduced motion.

We aim to meet the Web Content Accessibility Guidelines, version 2.2, at level AA.

What we do

  • Every page can be used with a keyboard, and the place you are at is always marked.
  • A link at the top of each page takes you past the header to the main content.
  • Text has strong contrast against its background.
  • Nothing flashes, and nothing moves for more than a moment. Movement plays once, and you can turn it off with the "Reduce motion" switch at the foot of every page. We also follow your device's own setting.
  • You sign in with a link or a code sent to your email address. There is nothing to memorise and no puzzle to solve.
  • The schedule is shown as a list, which works with screen readers and on phones. You can also add the sessions to your own calendar.
  • Forms have visible labels, say in words what went wrong beside the field concerned, and keep what you typed.
  • Arabic words are marked as Arabic, so that screen readers pronounce them correctly, and names and notes typed in any language are shown in their own direction.
  • Receipts and certificates print, or can be saved as a PDF from your browser.
  • A picture or a flyer opens full size on the page itself; Escape closes it and returns you where you were.
  • Every picture says in words what it shows. A video never plays by itself, and a video with speech carries captions.

What we have tested

TestLast doneResult
Automated scan (axe) of every page, at desktop and phone sizes, on every change25 October 2026No problems found
The registration path, the family area and the newsletter sign-up with a keyboard only7 October 2026Usable. One problem found and fixed on 1 October: a heading was missing before each of the two forms of registering
The registration path and the family area as a screen reader reads them (the accessibility tree)1 October 2026Usable after the same fix
Every page with a screen reader used by a person, on a computer and on a phoneNot yet donePlanned with VoiceOver on a phone
Pages at a width of 300 pixels, narrower than the 320 pixels the guidelines ask for25 October 2026No sideways scrolling on the pages tested
Every page with reduced motion switched on1 October 2026Nothing moves
The site on a phone with a slow connection (a mid-range phone profile)1 October 2026The main content of every page appears in under two seconds on a first visit; nothing shifts as the page loads

An automated scan finds only some problems. That is why we also test by hand.

What we know does not work well yet

In the staff console, drawing a signature with a finger, a pen or the mouse cannot be done with a keyboard. Staff can give a picture of their signature instead.

Tell us about a problem

If any part of this site is hard for you to use, please tell us. Write to hello@ilmbridges.com. Tell us the page and what happened.

We answer within 5 days. If you need a form or a notice in another format, ask and we will provide it.

If you cannot use the site

You can register without the site. Write to enroll@ilmbridges.com, or ask our staff in person for a paper form. A member of staff then enters the registration for you, and records how you agreed to each notice.