Terms of ilmBridge
Version 2, in use since Wednesday, October 28, 2026.
1. About these terms
These terms cover your use of this site and your child's place in a program. When you accept a place you agree to them, and to the program policies and the privacy notice.
These terms are between you and ILM BRIDGE LLC, a New York limited liability company doing business as ilmBridge Solutions ("ilmBridge", "we"), which runs this site and its programs. To reach us, write to hello@ilmbridges.com or to:
ILM BRIDGE LLC
2195 Central Ave
Schenectady, NY 12304
2. Who may register
You may register a child if you are the child's parent or legal guardian and you are 18 or older.
3. Your account
You sign in with a one-time link or code sent to your email address. Each works once, for fifteen minutes. Keep your email account safe, because anyone who can read your email can sign in.
Tell us at once if you think someone else has used your account.
4. What you tell us
Give us information that is true and complete, and correct it when it changes. We rely on it to keep your child safe.
5. How a place is given
| Step | What happens |
|---|---|
| You ask for a place | Sending the form is a request. It is not yet a place |
| We reply | Within two working days we offer a place, ask you for something, or put the request on the waiting list |
| You accept | You answer the notices of the offer, give the safety details and at least one person to call |
| We confirm | The place is confirmed once the safety details are complete and the fee is paid. We may confirm a place while part of the fee is still to pay, for example when you will pay our staff in person on the first day |
An offer holds the place for five days. After that we may give the place to another child. We release a place by hand and tell you; nothing is released by itself.
We may decline a request if the program does not suit the child's age, if the group is full, or if we cannot run the program safely.
You may give up a request or a place at any time, in your family area or by writing to enroll@ilmbridges.com.
6. Fees and payment
The fee for each group is shown on its program page and in your offer. The fee is charged when a place is offered.
A program fee is a payment for a program. It is not a donation.
Once a place is offered, your family area lists the ways you may pay and what is still to pay. Every payment goes to ILM BRIDGE LLC: by Zelle to our company's account, or in person to our staff. We never change payment details by email, text or phone. If anyone asks you to pay a different account, do not pay, and tell us.
When we record your payment, you get a numbered receipt in your family area, which you can print or save.
If a place ends before it is confirmed, the fee is cancelled. Money you paid is given back under the program policies.
7. Help with the fee
If the fee is a difficulty, tell us when you accept your offer. We will talk with you privately. Asking does not affect your child's place. We make no promise of help.
8. Refunds and cancellation
The refund and cancellation terms are in the program policies.
9. Conduct
We expect learners and adults to treat each other with respect. The program policies say what we ask and what happens if it is not followed.
10. Changes to a program
We may change a session's date, time or place, or cancel a session, when we must. We tell you by email and in your family area as early as we can, and the program page shows the change. The program policies say what happens when a session is cancelled.
11. Use of the site
Do not misuse the site. Do not try to reach another family's records, disturb the site, or sign in as someone else.
12. Our materials
The lessons, worksheets and other materials belong to ILM BRIDGE LLC or to those who allow us to use them. Your child may use them for their own learning. They may not be copied for sale or for teaching others without our written agreement.
13. Responsibility
We take reasonable care to run each program safely, as the program policies describe.
Nothing in these terms limits our responsibility for injury or loss caused by our negligence, or anything else that the law does not let us limit. You do not give up any of your child's rights by accepting a place.
We are not responsible for loss that could not reasonably have been foreseen when you accepted the place, or for belongings brought to a session unless they are lost or damaged through our fault. If we cancel a program, what we owe you is the refund that the program policies set out.
Please give us accurate details of the people who may collect your child and of any support need, and keep them up to date in your family area: we rely on them to keep your child safe.
14. Changes to these terms
If we change these terms we publish the new version with its date. A change does not affect a place you have already accepted, unless you agree to it.
15. Notices
We send you what concerns your registration by email, to the address you sign in with, and show it in your family area: offers, confirmations, receipts, changes to sessions and messages to your child's group. Please keep that address up to date. You can write to us at the addresses on our Contact page.
16. Events outside anyone's control
If a session cannot take place because of something neither we nor you can control, such as severe weather, a closure of the building by the host, or an emergency, we tell you as early as we can. What is refunded is said in the program policies.
17. The whole agreement
These terms, the program policies and the privacy notice, in the versions you accepted, are the whole agreement between us about your child's place. If a court finds part of them unenforceable, the rest still applies.
18. The law that applies
The laws of the State of New York apply. A dispute is heard in the courts of Albany County, New York. Before going to court, we ask that you write to us so that we can try to put it right.